Frequently Asked Questions
What is ANAZΩ?
ANAZΩ is a deluxe collection of religious jewellery made of 18K gold with precious and semi-precious stones, blessed in the Greek Orthodox monasteries of Mount Athos. It was created to remind man’s union with God and supports the charitable work of the Orthodox Church and the monasteries.
What products can I find in ΑΝΑΖΩ?
ΑΝΑΖΩ offers a collection of precious talismans made of 18K gold, precious and semi-precious stones. The men’s collection features gold crosses and handmade bracelets bearing religious symbols such as the Cross, Jesus Crucified and Pantocrator, among others. The female collection comprises precious talismans and bracelets centered on the Virgin Mary’s rose and the Cross, among others.
How can I trust buying on ANAZΩ?
Buying
What forms of payment does AΝΑΖΩ accept?
We are accepting payment with Credit Card / Paypal and Bank Deposit. All credit cards used for payment must have a valid billing address.
Are my payments secure?
All orders are encrypted with Secure Sockets Layer (SSL) technology on both your end and ours. SSL encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. In order for SSL to work, you must use an SSL-enabled browser.
For your own safety we do not save any payment information. Payments are made directly through Stripe—certified to PCI Service Provider Level 1, the most stringent level of certification, so we can guarantee that important information stays confidential and private.
How do I check the status of an order?
Once the product is delivered, you will receive more information on how to track the package and when it will arrive.
If you have an account, to check the status of your sale, hover over your profile icon in the top right corner of the screen. Click it and choose ‘Orders’ in your dashboard, which is a page of all your active and previous orders.
Shipping & Return
Which countries does ANAZΩ ship to?
ANAZΩ products can be shipped wordlwide upon 1-3 business days.
How much will the delivery cost me?
Shipping for ANAZΩ products is free of charge worldwide.
How long does it take normally for an order to arrive?
The estimated time of delivery is 1-3 business days once the payment/ deposit has been completed.
Privacy & Policy
Information Collected or Received
ΑΝΑΖΩ may collect personally identifiable information, such as your name. Artday may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by ΑΝΑΖΩ. This information can include: your IP address browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Artday website.
Collection and use of personal information
ΑΝΑΖΩ collects and uses your personal information to operate its website(s) and deliver the services you have requested.
When you place an order on the Site, you must provide your first and last name, a valid email address, phone number, billing address, shipping address, and credit card number. We will use this information to fulfill the order you place and to communicate with you about it.
ΑΝΑΖΩ uses your information for four purposes: (1) to fulfill the orders you place on the Site, (2) to answer any customer service inquiries that you may have, (3) to contact you about special offers, ΑΝΑΖΩ news and new products and (4) to understand the shopping habits of our customers to better serve them in the future.
Use of Cookies
ANAZΩ uses cookie to improve and personalize your experience on our site by remembering you or your preferences during your visit(s) to the site.
If a Site doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the Site. Our Site uses cookies to remember things like your preferences, shopping cart or to remember who you are on return visits.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Artday services or websites you visit.